FAQ
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We are a GMP-standard operation with multiple labs, specializing in injectable and oral steroids, HGH and peptides.
support@ussroids.biz
Frequently Asked Questions
Do you really ship from a USA warehouse?
Yes — every Ussroids order is fulfilled and dispatched from a real domestic USA warehouse. There is no importing and no international customs involved.
How long does shipping take?
Orders are dispatched within 24-48 hours of payment confirmation and arrive in 3-5 business days (holidays excluded) anywhere in the USA.
Is a signature required for delivery?
No — signature is never required at the delivery point, and P.O. Box addresses are fully accepted.
What is the minimum order amount?
The minimum order is $200, plus a flat $30 shipping rate regardless of order size.
What payment methods do you accept?
We accept cryptocurrency exclusively — Bitcoin and other major coins — to keep your transaction private and secure.
What is your return policy?
Owing to the nature of the products, items are non-returnable and refunds are not provided once payment is confirmed. Defective or damaged items may be exchanged — contact support before sending anything back.
Do you offer wholesale pricing?
Yes — we offer wholesale pricing for bulk orders. Visit our Wholesale page to get started.
What happens if my package is seized or lost?
Our re-ship guarantee covers you — we will re-ship your order once, free of charge. See our Re-Shipping Policy for full terms.
Can I verify product purity independently?
Yes — we support independent HPLC testing. Send any product to an accredited lab and 100% of your testing fees are converted to store credit. See our HPLC Test Reports page.
How do I contact customer support?
Email support@ussroids.biz — we respond to all customer service requests within 24 hours. Please check your spam folder for our reply.